+x Tim Dawson - 12/2/2019 10:33:24 AMIn your post you mention both custom data and waypoints. Those are two completely different things, each with their own mechanisms to save and load from the cloud. Are you sure you aren't confusing them?
+x grahamb - 12/2/2019 7:27:57 AM+x SeanKx - 12/2/2019 7:02:05 AM+x DaveWhite - 12/1/2019 10:43:39 PMDouble check that "Internet Usage" hasn't been somehow set to "Offline Mode".(Cog Wheel icon (Setup - Internet Usage) - you won't get weather or NOTAMs etc either if it has)A couple of times that has happened to me with my phone (backup device) - I haven't yet worked out if it is me doing something inadvertently, or some other issue. It might be the reboot that does it, I guess, now you mention it.(Edit: I've just tested it: I don't think it is a reboot that causes it - on mine anyway.)Everything is as it should be, with internet connection etc. Loaded SD specifically on the new phone to try it and still the same. Very oddThis sounds like a problem best approached by calling the help desk.They are very good.
+x SeanKx - 12/2/2019 7:02:05 AM+x DaveWhite - 12/1/2019 10:43:39 PMDouble check that "Internet Usage" hasn't been somehow set to "Offline Mode".(Cog Wheel icon (Setup - Internet Usage) - you won't get weather or NOTAMs etc either if it has)A couple of times that has happened to me with my phone (backup device) - I haven't yet worked out if it is me doing something inadvertently, or some other issue. It might be the reboot that does it, I guess, now you mention it.(Edit: I've just tested it: I don't think it is a reboot that causes it - on mine anyway.)Everything is as it should be, with internet connection etc. Loaded SD specifically on the new phone to try it and still the same. Very odd
+x DaveWhite - 12/1/2019 10:43:39 PMDouble check that "Internet Usage" hasn't been somehow set to "Offline Mode".(Cog Wheel icon (Setup - Internet Usage) - you won't get weather or NOTAMs etc either if it has)A couple of times that has happened to me with my phone (backup device) - I haven't yet worked out if it is me doing something inadvertently, or some other issue. It might be the reboot that does it, I guess, now you mention it.(Edit: I've just tested it: I don't think it is a reboot that causes it - on mine anyway.)